Privacy Policy

According to the EU General Data Protection Regulation (GDPR) 2016/679, which states rules relating to the protection of natural persons with regard to the processing of personal data and rules relating to the free movement of personal data, modified and completed, IT SMART SYSTEMS S.R.L. has the obligation of safely managing and only within specified scopes the personal data that you provide by filling the following fields of the online form: first name, last name, company name, position, e-mail address, phone number.

The scopes of collecting the above mentioned data are: providing products and services.

You are not compelled to provide your personal data. Your refusal, however, may severely affect the actions that need to be undertaken in order to fulfill the above mentioned scopes.

The registered data is being used by IT SMART SYSTEMS S.R.L. – as Controller, or by our service providers in order to fulfill the tasks they receive from us. These providers are bound not to disclose or use the data within any other scope but ours.

According to the EU General Data Protection Regulation (GDPR) 2016/679, you have the right to access your data, to intervene over it, the right not to be subject of an individual decision and the right to address justice. In the same way, you have the right to oppose to the processing of your personal data and request deletion*. In order to benefit from these rights, you can submit a written request, dated and signed, to the following e-mail address: Your right to address justice is also acknowledged.

If any of your data is incorrect, please notify us as soon as possible.



*any person has the right to oppose, for legitimate reasons, to the processing of personal data. The right to oppose may be excluded within certain legal scopes (e.g. data processing undertaken by the financial services, the police, justice or social security). Therefore, this endorsement cannot exist if the processing is mandatory;

*however, any person has the right to oppose freely and without justification to the processing of personal data within the scope of direct marketing.



Privacy policy alterations

Our policy relating to personal data processing is updated periodically; whenever we make a change, we will display it on our website and we will let you know.


Usage of Privacy Policy

In this policy, we are explaining the means in which we process, collect, use, trade and protect your personal data when you make use of our products and services, as well as our website.


About us

IT SMART SYSTEMS is the leader of Integrated Workspace Management System market in Romania[CG2] . In this policy relating to the processing of personal data:

“we/ours” refers to IT SMART SYSTEMS S.R.L.;

“third party” refers to any other entity but us or yourself.

Our headquarters are located on Țibleș Alley 24 - 26, 6th district, Bucharest, Romania. We are registered in Romania under no. J40/1775/2007 with the name of IT SMART SYSTEMS S.R.L. You can reach us by using the contact form on our website


Contact us

Your opinion is important to us – if you have any questions about the policy relating to the processing of personal data, please, feel free to send us a message us by using the contact on our website


Our Principles

IT SMART SYSTEMS SRL has committed to respecting your private life. We are taking matters regarding the processing of personal data very seriously, as well as the security and the legal compliance relating to the protection of your personal data and private life.


Basic notions about the personal data we collect from you.

The information we collect about yourself and the way in which we collect it may vary depending on the products and services that you use and to which you subscribe, the way you use our products and services and the way in which you interact with IT SMART SYSTEMS SRL even if you are not our client, or on what we obtain from a third party that has the permission to exchange data with us.

IT SMART SYSTEMS SRL will process your personal data based on:

The execution or signing of a contract with you and in order to respond to your requests.

The legal interests of IT SMART SYSTEMS SRL, for example, fraud prevention, maintaining security for our networks and services, direct marketing and service improvement. Whenever we rely on this legal basis to process your data, we evaluate our commercial interests to ensure that they do not prevail over your rights. In addition to that, in some cases you have the right to oppose to this processing.

The compliance with an imperative legal request, including, for example, accounting and tax requirements, which are subject to strict internal policies (such as contractual periods).

The consent you grant when IT SMART SYSTEMS SRL is not based on any other legal basis. Consent can be withdrawn at any time.


For example, we will collect your personal data when you:

  • purchase any of our products and services;

  • register for a particular product or service;

  • subscribe to newsletters, alerts, or other services we provide;

  • contact us through various channels (for example messenger apps), or ask us for information about a product or service;

  • take part in a competition, draw or study;

  • visit or navigate on our website;

  • when your personal data is public.



We use cookies – small text files stored in your browser. Our website uses these cookies to collect information and to improve the service provided. You have the option of accepting or declining these cookies and knowing when a cookie is sent to your computer. If you choose to decline, you may not be able to use certain portions of our Service.

If you want to delete them, the “Help” section of the browser you are using should provide instructions on how to locate the file or directory that stores cookies.

We will use your personal data for the following purposes:


  • To provide our service;

  • To answer any questions or concerns you may have about our products or services.

  • To improve the service we offer.

  • Improvements and innovations on our products and services


We collect anonymous information without identifying or aggregating elements to improve the services we offer to everyone. None of these analytical data can lead to your identification.



The Career applications section on the site is addressed to all guests who access the ITSS site and are looking for an open position.

You can apply to an available role that you may be interest in by submitting your name, e-mail address and your CV (in any format is accepted e.g. pdf, word etc.) you confirm you are interested and you agree to us storing your CV for the recruitment process.

We limit access to our database only to human resources department and to the manager of the respective position for which you applied. The data is stored in…We[CG3]  will store the data that you provide to us only as long is necessary for the recruitment process. After the end of the recruitment process we will delete all the data that no longer serve the scope of processing.


Marketing and individualizing the services we offer

As our client, if you have given your consent, we will keep you informed about the new products and services, we will send you newsletters, invite you to participate in thematic events or authorized courses, or we will inform you about offers and promotions.

You can control your marketing permissions and the data we use to personalize these communications at any time by visiting our site or by contacting us at e-mail address


Online Advertising

We may also combine data collected through cookies with other data we have collected. If you do not want us to process any information by using cookies, check the “Help” section of the browser you are using, which should provide instructions on how to locate the file or directory that stores cookies, in order to remove them.

Remember that choosing to opt out of interest-based advertising will not stop showing ads – but they will no longer be personalized according to your interests.


Fraud management and law enforcement

We will disclose information if this is justified in order to protect us against fraud, protect our rights or property, or protect the interests of our clients.

It may also be necessary to disclose your information in order to comply with the legal obligation to respond to the legal requests of the authorities. Your personal data will be communicated only when we believe, in good faith, that we have an obligation to do so in accordance with the law and on the basis of an exhaustive assessment of all legal requirements.


Mergers and Acquisitions

If we go through a reorganization or sales procedure to another organization, we will communicate your information to that organization.


The third parties we work with

We collect and combine information in order to monitor your use of products and services, as well as their use by other clients of ours, and also to help improve the quality of our products and services. We provide this information to third parties (for example, content providers and advertisers), but no such reporting to a third party will include information that allow the identification of an individual customer.


How long do we store your personal data

We will store your information as long as we are required by law. If there is no legal requirement, we will only store them as long as necessary.


Your rights according to the EU General Data Protection Regulation (GDPR) 2016/679.

  • The right to rectify personal data. You have the right to rectify the data we store about you if it is not correct. If your personal data needs to be updated or you believe it may be incorrect, you can contact us by email:;

  • The right to oppose the processing of your personal data. Under certain circumstances, you have the right to oppose to the processing of your personal data IT SMART SYSTEMS S.R.L.;

  • The right not to receive marketing messages. If you do not want to receive marketing messages from IT SMART SYSTEMS SRL about our services and products and / or our partners’, you can opt out of all marketing communications;

  • The right to withdraw consent, at any time, for the processing of data concerning you under a request sent to the email;

  • The right to your data portability, in the sense of the transfer of your personal data to another controller designated by you;

  • The right not to be subject to a decision based exclusively on the automated data processing: You will not be subject to a decision based exclusively on the automated data processing;

  • The right to deletion. IT SMART SYSTEMS SRL aims to process and store your data only as long as it is necessary. Under certain circumstances, you have the right to ask us to delete your personal data that we own.



How to submit a complaint

If you would like to contact us about any of your rights or to make a complaint regarding the way we make use of your personal data, please contact us by e-mail We will make every effort to help, but if you are still not satisfied, you may contact the National Authority for Personal Data Processing Supervision – contact details can be found at



The Update of the Confidentiality Policy

This Confidentiality Policy may be updated from time to time, for example following the amendment of the relevant legislation. We encourage the visitors of our website to verify this page periodically in order to get informed on the latest news as to our confidentiality practices.