Your partner in streamlining back
office procedures and boost efficiency through Automation and Robotics
Although they may not be visible, your back-office
services are the backbone of a seamless and
sophisticated experience for your clients. You can
trust us to handle all your needs with the utmost care
and attention to detail.
Embracing technologies
Process automation
Help business to automate their processes with a team of certified (BPMN 2.0) engineers. We help our customers to discover, document, automate,
simulate, optimize and run processes with the following frameworks or from scratch with open-source:
IBM Business Automation Workflow unites information, processes and users to help you automate digital workflows on premises or on cloud.
Create workflows that increase productivity, improve collaboration between teams, and gain new insight to resolve cases and drive better
business outcome.
FlowX.ai is AI-Powered Enterprise Application Modernization used to build and launch complex products rapidly and drive growth with reduce
costs of IT and business operations.
Camunda (open-source) is a universally capable process orchestration platform that allows to design, automate and improve processes.
We build together with our partners
IBM partner for more than
20 years
Delivery partner for almost 2 years, with live implementation in banking & telco
Delivery partner specialized in banking automations & digital channels
Banking Integration Architecture Network
Open source
and Engineering
APIG, Kong etc.
Explore our success stories
1.
Use case
Enterprise Architecture Integration
IT Smart Systems have partnered with Vodafone (one of the biggest telco companies in Romania) for
more than 19 years in building and operating the company’s Enterprise Architecture Integration.
Vodafone is a leading technology communication company in Europe and Africa, keeping society
connected and building a digital future.
Key activities
Transform backend spaghetti integration into an Enterprise
Application Integration infrastructure, Connecting all the systems, regardless of integration protocol.
Be robust, scalable, secure, and reliable with high transaction per second rate.
Be able to automate long-running processes to avoid or reduce human interaction (for number portability).
Deliverables
IBM App Connect Enterprise (former IIB), IBM MQ, IBM OPTIM
IBM WebSphere Adapters, IBM Process Server, IBM Streams,
IBM Business Automation Workflow, IBM ApiConnect,
IBM Data Power, IBM DataStorage, Building numerous Open
Banking services and deploy products
Client Outcomes
Successfully delivered an EAI infrastructure running on
multiple clusters with automated fail-over and disaster recovery.
The solution is composed of 500+ applications that are connecting more than 20 external systems and run 2000 transactions per second in peak intervals.
2.
Use case
Middleware Integration
Collaborating since 2018, BCR and ITSS worked together on various system implementations. From
automating business process for front and back office by implementing an Operations Gateway using
IBM Business Process Manager, to being in the middle of the bank’s payment system by implementing a
service oriented architecture using IBM ACE 11.
Key activities
Automate and streamline business process such as Front Office Account Opening, MiFID by reducing human input and integrate
with existing bank systems for document processing, data storage
Deliver a robust, scalable, secure and reliable core messaging platform
Have enterprise-wise connectivity features
Fully support SWIFT MT and SWIFT 20022 standard
Connection to several core systems (using JMS, AQ, SOAP, REST, File, Kafka, ODBC)
Deliverables
IBM App Connect Enterprise
IBM MQ
IBM WebSphere Transformation Extender
​Custom Integration Nodes to connect to AQ
Customer Transformation Nodes to process SWIFT MT
messages
​Deployment in hybrid cloud (OpenShift)
IBM Business Automation Flow (Former BPM)
Client Outcomes
The Operations Gateway is now running in bank branches
from all over the country
BCR customers are interacting with our product every time
they are doing in-location bank operations. We are in the
middle of a swift payment system.
Explore other services
3.
Use case
Master data management
Since 2016 ITSS is responsible for Cora’s golden records by maintaining and the implementing new features in it’s master data management system.
Key activities
Serve information to external systems such as middleware, retail application, fidelity application
Create a reliable system that centralizes data about all the sold products
Be able to connect via FTP, WS, HTTP, JMS, MQ
Transform and filter exposed and saved data by store criteria
Deliverables
IBM Product Master (formerly IBM Master Data Management)
IBM App Connect Enterprise
IBM MQ
Client Outcomes
The MDM system is now serving all Cora’s core systems with information about it’s products and acts as a golden record storage.
All product metadata are saved in IBM IPM and then served using the integration layer to systems ranging from delivery to in store stock management systems.