Your partner in incorporating GenAI technology into your business operations.

By leveraging this technology, you can optimize your workforce, provide personalized customer service, and fuel innovation within your organization and solutions.

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Business Overview

Our GenAI solution offers predictive analytics, machine learning algorithms,

and natural language processing capabilities.

GenAI for Workforce

Improve productivity by automating tasks and encourage your team to focus on more strategic & innovative topics.

Speed up innovation by reducing the time it takes to reach proof of concept (POC), demo, or minimum viable product (MVP) through generated content.

GenAI for Customers

Improve loyalty by personalizing the customer experience, offering rewards programs, and providing exceptional customer service, to build strong relationships.

Infuse Generative AI to create delightful customer experiences.

GenAI for Data

Improve your data outcomes by exploring the opportunities in data harvesting, data products, and data mesh for valuable insights that drive business growth and improve decision-making.

GenAI for Enterprises

Our enterprise offering includes the responsible implementation of generative AI technology to help our customers increase productivity and drive innovation.

Business Overview

How it Works

Embracing technologies

Watsonx

Do you need help to scale and accelerate the impact of AI with trusted data across your business?

With the ITSS Consultancy Package for AI-infused journeys, you can now pilot how adding LLMs to your applications can boost user experience and improve workforce productivity.

Enterprises are turning to IBM WatsonX because it is:

Open: Using open technologies that offer a range of models to address enterprise needs and compliance standards.
Targeted: Tailored to specific enterprise sectors such as HR, customer service, or IT operations to unlock new opportunities.
Trusted: Developed with a focus on transparency, responsibility, and governance to address legal, regulatory, ethical, and accuracy considerations.
Empowering: Transition from being an AI user to an AI value creator, taking ownership of the value generated by your models.

Reach out to us for more details.

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AWS Bedrock

Amazon Bedrock is a fully managed service that makes high-performing foundation models (FMs) from leading AI startups and Amazon available through a unified API. You can choose from a wide range of foundation models to find the best model for your use case.

Using Amazon Bedrock and the help of our ITSS (IT Smart Systems) expertise, you can evaluate top foundation models for your use cases, privately customise them with your data using techniques such as fine-tuning and Retrieval Augmented Generation (RAG), and build agents that execute tasks using your enterprise systems and data sources.

With Amazon Bedrock's serverless experience and ITSS Consultancy Package, you can securely integrate and deploy AI-infused journeys into your applications without having to manage any infrastructure.

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RAG

Retrieval-Augmented Generation (RAG) is an innovative AI technology that combines the strengths of retrieval-based and generation-based models to deliver high-quality, contextually relevant outputs. As a business opportunity, RAG presents several compelling advantages and ITSS (IT Smart Systems) is here to help you pilot them:

1. Enhanced Customer Support: By integrating RAG into customer service platforms, businesses can provide accurate, timely responses to customer queries, significantly improving satisfaction and reducing operational costs.

2. Improved Knowledge Management: RAG excels in accessing and using vast amounts of internal and external data. This capability is beneficial for knowledge-intensive industries, allowing for better decision-making and streamlined information retrieval.

3. Content Creation and Personalization: RAG can automate content generation, ensuring it is both contextually appropriate and tailored to individual user preferences, thus helping to deliver personalised experiences at scale.

4. Cost Efficiency: By reducing the need for extensive human intervention in data processing and information retrieval tasks, RAG can lower operational costs and enhance productivity across various business functions.

Investing in RAG technology can provide a strategic advantage in today's data-driven market.

Reach out to our team for the ITSS Consultancy Package for RAG and let's start the conversation.