Accelerate responsible and transparent AI workflows - find out more about watsonx

Your partner in adopting
GenAI & Agentic AI
to transform your
business operations.

Leveraging GenAI and Agentic AI enables enterprise automation through intelligent agents, increased workforce efficiency, personalized customer experiences, and faster innovation.

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Enhance with Agentic AI

Build with Generative AI

Enhance with Agentic

Enhance with

Agentic AI

Agentic AI by IT Smart Systems

Adaptive. Intelligent. Built for reality.

Enterprises need AI that doesn’t just predict, it acts.
Our Agentic AI Framework brings together specialized AI agents designed to think, collaborate, and learn continuously. With natural interaction, human-in-the-loop learning, and secure multi-environment deployment, our systems adapt in real time to changing business and technical landscapes.

Continuous learning

Compliance built-in

Real-time action

Parallel reasoning

Natural interaction

Global reach

From Concept to Code: Agentic AI in Motion

Four specialized AI agents work across enterprise functions - automating complexity, accelerating transformation, and ensuring reliability at every layer.

Agentic QA

Testing, reimagined.
24/7 cycles, parallel execution, and reinforcement learning keep quality ahead of delivery.
Reduce testing effort by up to 80% and accelerate QA for complex APIs.

Agentic Payment Volume Monitoring

See your payments come to life.
2Real-time insights from unstructured AWS logs, interactive dashboards, and dynamic visualizations — all accessible to anyone

Agentic Code Migration

AI-powered modernization.
Specialized agents handle documentation, planning, execution, and validation — reducing migration time from months to minutes.

Troubleshooting Agent

Multi-agent orchestration for complex environments.
Detect anomalies instantly, find root causes autonomously, and resolve issues faster than ever.

All built and orchestrated by IT Smart Systems.

Think faster. Move smarter. Build with ITSS.

build with generative ai

Build with

Generative AI

Business Overview

Our GenAI solution offers predictive analytics, machine learning algorithms,

and natural language processing capabilities.

GenAI for Workforce

Improve productivity by automating tasks and encourage your team to focus on more strategic & innovative topics.

Speed up innovation by reducing the time it takes to reach proof of concept (POC), demo, or minimum viable product (MVP) through generated content.

GenAI for Customers

Improve loyalty by personalizing the customer experience, offering rewards programs, and providing exceptional customer service, to build strong relationships.

Infuse Generative AI to create delightful customer experiences.

GenAI for Data

Improve your data outcomes by exploring the opportunities in data harvesting, data products, and data mesh for valuable insights that drive business growth and improve decision-making.

GenAI for Enterprises

Our enterprise offering includes the responsible implementation of generative AI technology to help our customers increase productivity and drive innovation.

How it Works

Possible
Use Cases

3.

Boost the accuracy of your LLM output with context-awareness and RAG (Retrieval Augmented Generation).

1.

Bring AI-powered content and support decisions to enhance your workflows, document generation, and task-summarization use-cases.

2.

Augment knowledgebase with enterprise information for improved search capabilities, while keeping your data private and secure.

4.

Easily search through bank transactions using natural language queries and accelerate your decision-making processes.

5.

Speed up onboarding for your new team members.

Technologies and

Partners

Embracing technologies

watsonx.governance: scale AI with trust and control

Ready to unlock the full potential of AI in your organization - without compromising on transparency, compliance, or control?

With the ITSS Consultancy Package, we help you explore how integrating large language models (LLMs) into your applications can enhance user experiences, streamline operations, and increase workforce productivity - all while ensuring responsible AI use.

Enterprises are turning to IBM WatsonX because it is:

Open: Using open technologies that offer a range of models to address enterprise needs and compliance standards.
Targeted: Tailored to specific enterprise sectors such as HR, customer service, or IT operations to unlock new opportunities.
Trusted: Developed with a focus on transparency, responsibility, and governance to address legal, regulatory, ethical, and accuracy considerations.
Empowering: Transition from being an AI user to an AI value creator, taking ownership of the value generated by your models.

Reach out to us for more details.

Explore

AWS Bedrock

Amazon Bedrock is a fully managed service that makes high-performing foundation models (FMs) from leading AI startups and Amazon available through a unified API. You can choose from a wide range of foundation models to find the best model for your use case.

Using Amazon Bedrock and the help of our ITSS (IT Smart Systems) expertise, you can evaluate top foundation models for your use cases, privately customise them with your data using techniques such as fine-tuning and Retrieval Augmented Generation (RAG), and build agents that execute tasks using your enterprise systems and data sources.

With Amazon Bedrock's serverless experience and ITSS Consultancy Package, you can securely integrate and deploy AI-infused journeys into your applications without having to manage any infrastructure.

Find out more

RAG

Retrieval-Augmented Generation (RAG) is an innovative AI technology that combines the strengths of retrieval-based and generation-based models to deliver high-quality, contextually relevant outputs. As a business opportunity, RAG presents several compelling advantages and ITSS (IT Smart Systems) is here to help you pilot them:

1. Enhanced Customer Support: By integrating RAG into customer service platforms, businesses can provide accurate, timely responses to customer queries, significantly improving satisfaction and reducing operational costs.

2. Improved Knowledge Management: RAG excels in accessing and using vast amounts of internal and external data. This capability is beneficial for knowledge-intensive industries, allowing for better decision-making and streamlined information retrieval.

3. Content Creation and Personalization: RAG can automate content generation, ensuring it is both contextually appropriate and tailored to individual user preferences, thus helping to deliver personalised experiences at scale.

4. Cost Efficiency: By reducing the need for extensive human intervention in data processing and information retrieval tasks, RAG can lower operational costs and enhance productivity across various business functions.

Investing in RAG technology can provide a strategic advantage in today's data-driven market.

Reach out to our team for the ITSS Consultancy Package for RAG and let's start the conversation.