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Key Account Manager, Financial Sector

Bucharest, Romania

Job Type

Full time

About the Company

Join the vibrant #ITSSCommunity! We are proud, fun, and always on the move, ready to innovate, excel, and make a difference. With a strong presence in Digital Business Transformation and Fintech since 2002, we're constantly evolving and pushing boundaries.



●  Develops long-term, trusting relationships with a portfolio of assigned financial institutions;

●  Ensures that our business relationships with customers are strong, profitable, and enduring;

●  Achieves the financial targets set for the assigned portfolio of customers;

●  Ensures the highest degree of customer satisfaction.


●  Is the main contact person for the assigned customers and represents the Company in the business relationship with them;

●  Develops and maintains business relationships with all stakeholders of the customer, from project team members to C-level executives;

●  Develops a good knowledge of the business plan and priorities of the customers;

●  Has a very good understanding of the financial industry, including the specific trends, opportunities, challenges, regulations, etc;

●  Considering the business priorities of the customer,  will actively present new and relevant offerings to the customer;

●  Leads the proposal team, is accountable for the technical and commercial proposal, negotiates the proposal, and closes the deal;

●  Collects feedback from the customer regarding the degree of satisfaction related to our performance;

●  Organizes regular steering committees;

●  Works closely with the entire Company organization to successfully win new business and deliver contracted projects.

Qualification and skills:

●  Good understanding of the Romanian financial sector;

●  3+ years of experience in a customer-facing role having to engage in business relations at all levels of the organization, up to CxO;

●  Previous experience as an Account Manager or similar roles;

●  5+ years experience in IT Software Services selling and/or delivering B2B solutions;

●  Is able to transform ideas into exciting presentations and plans;

●  Strong understanding of digital trends and best practices;

●  Highly organized with strong written and oral communication skills;

●  Excellent command of the English language;

●  Soft skills: team player, strategic thinker, objective driven, flexible, problem-solver.

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